Privacy notice

Home&Kids Trade and Service Ltd.

Privacy notice

Introduction

Home&Kids Kereskedelmi és Szolgáltató Kft. (1158 Budapest, Neptun u. 108. fsz., tax number: 25394852-2-42, company registration number: 01 09 272665) (hereinafter referred to as the "Service Provider", "Data Controller") is subject to the following policy: 

The following information is provided pursuant to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Regulation (EC) No 95/46/EC (General Data Protection Regulation).

This Privacy Policy governs the data management of the homehouse.hu website and mobile applications: https://homehouse.hu/

The privacy policy is available on the following page: https://homehouse.hu//adatvedelem

Amendments to the Rules will enter into force upon publication at the above address.

Data controller and contact details

Company name: Home&Kids Kereskedelmi és Szolgáltató Kft.

Registered office: 1158 Budapest, Neptun u. 108. fsz.

Email: iroda@homehouse.hu 

Phone: +36309374220

Definitions of terms

1, Personal Data: any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, number, location data, other data, an online identifier or to one or more factors specific to the physical physiological, genetic, mental, economic, cultural or social identity of that natural person;

2, Processing: any operation or set of operations which is performed upon personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

3, Controller: a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of the processing are determined by Union or Member State law, the controller or specific criteria for the designation of the controller may also be determined by Union or Member State law;

4, Processor: a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller;

5, Recipient: the natural or legal person, public authority, agency or other body with whom or to which the personal data are disclosed, whether or not a third party. Public authorities which may have access to personal data in the context of an individual investigation in accordance with Union or Member State law are not recipients; the processing of those data by those public authorities must comply with the applicable data protection rules in accordance with the purposes of the processing;

6, Consent of the data subject: a voluntary, specific, informed and unambiguous indication of the data subject's wishes by which he or she signifies his or her agreement to the processing of personal data concerning him or her by means of a statement or an unambiguous act of affirmation;

7, Data Breach: a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. 

Principles governing the processing of personal data

Personal data:

1, be carried out lawfully and fairly and in a transparent manner for the data subject ("lawfulness, fairness and transparency")

2, be collected only for specified, explicit and legitimate purposes and not processed in a way incompatible with those purposes; further processing for archiving purposes in the public interest, scientific and historical research purposes or statistical purposes ("purpose limitation") shall not be considered incompatible with the original purpose in accordance with Article 89(1).

3. be adequate and relevant for the purposes of the processing and limited to what is necessary ("data minimisation")

4, accurate and, where necessary, kept up to date; all reasonable steps must be taken to ensure that personal data which are inaccurate for the purposes for which they are processed are erased or rectified without undue delay ("accuracy");

5, be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be kept for longer periods only if the personal data will be processed for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1), subject to the implementation of appropriate technical and organisational measures as provided for in the Regulation to safeguard the rights and freedoms of data subjects ('limited storage');

6, be processed in such a way as to ensure adequate security of personal data, including protection against unauthorised or unlawful processing, accidental loss, destruction or damage ("integrity and confidentiality"), by implementing appropriate technical or organisational measures.

The controller is responsible for compliance with the above and must be able to demonstrate such compliance ("accountability").

The data controller declares that its processing will be carried out in accordance with the principles set out in this point.

Data processing related to the operation of the website and the use of the services of Home&Kids Kft.

1, The fact of data collection, the scope of data processed and the purpose of data processing:

Personal data

Purpose of data processing

Legal basis

User name

Identification, enabling registration

Article 6(1)(b) GDPR and Article 13/A of the Elker Act. § (3)

Password

Provides secure access to the user account

Surname and first name

For contacting and addressing

Email address

Contact

Phone number

Contact

2, Data subjects: all data subjects registered on the website, neither the username nor the email address and telephone number need to contain personal data.

3, Duration of processing, time limit for erasure of data: if one of the conditions of Article 17(1) of the GDPR is met, it will last until the data subject's request for erasure. The controller shall inform the data subject of the erasure of any personal data provided by the data subject by electronic means pursuant to Article 19 of the GDPR. If the data subject's request for erasure also includes the e-mail address provided by him or her, the controller shall erase the e-mail address following the notification.

 4, The identity of the potential controllers who are entitled to access the data, the recipients of the personal data: personal data may be processed by the controller and by its authorised staff, in compliance with the above principles.

5, Description of data subjects' rights in relation to data processing:

  • the data subject may request the controller to access, rectify, erase or restrict the processing of personal data concerning him or her.
  • the data subject has the right to data portability and the right to withdraw consent at any time.

6, The data subject may request access to, deletion, modification or restriction of processing of personal data, or the portability of data in the following ways:

 

  • by post to 1158 Budapest, Neptun u. 108. fsz.
  • by email to iroda@homehouse.hu 
  • by phone at +36309374220

7, Legal basis for processing

1, Article 6 (1) (b) and (c) GDPR, 

2, Act CVIII of 2001 (hereinafter: ELKER Act) 13/a. § (3):

The service provider may process personal data that are technically necessary for the provision of the service. The provider must, other things being equal, choose and in any event operate the means employed in the provision of the information society service in such a way that the processing of personal data is only carried out where absolutely necessary for the provision of the service and for other purposes, but even then only to the extent and for the duration necessary.

 

Cookie management (cookies)

 

1, Cookies used for so-called password or non-password protected sessions, security cookies, essential cookies, functional cookies and cookies responsible for the management of website statistics. 

2, Fact of processing, scope of data processed: unique identifier, dates, times.

3, Data subjects: all data subjects visiting the website.

4, Purpose of data processing: to identify users and track visitors.

5, Duration of data processing, time limit for deletion of data

Type of cake

Legal basis for processing

Duration of data processing

Cookies (session)

Services and Certain Aspects of Information Society Services Act No. 2001 CVIII. § (3) 

Period until the end of the visitor session

Permanent or saved cookies

Act CVIII of 2001 on Certain Issues of Information Society Services (Elkertv.) 13/A. § (3)

Until the deletion of the data subject

Statistical, marketing cookies

Act CVIII of 2001 on Certain Issues of Information Society Services (Elkertv.) 13/A. § (3)

1 month - 2 years

6, Identity of the potential data controllers: no personal data are processed by the data controller through the use of cookies.

7, Description of the data subjects' rights in relation to data processing: data subjects have the possibility to delete cookies in the tools/settings menu of their browsers, usually under the privacy settings.

8, Legal basis for processing: no consent is required from the data subject where the sole purpose of the use of cookies is to provide a communication over an electronic communications network or where the service provider strictly needs the cookies to provide an information society service explicitly requested by the subscriber or user. 

9, Most browsers used by our users allow you to set which cookies should be saved and allow (certain) cookies to be deleted again. If you restrict the saving of cookies on specific websites or do not allow third party cookies, this may in certain circumstances lead to our website no longer being fully usable. Here you will find information on how to customise your cookie settings for standard browsers:

Google Chrome (https://support.google.com/chrome/answer/95647?hl=hu)

Internet Explorer (https://support.microsoft.com/hu-hu/help/17442/windows-internet-explorer-delete-manage-cookies)

Firefox (https://support.mozilla.org/hu/kb/sutik-engedelyezese-es-tiltasa-amit-weboldak-haszn)

Safari (https://support.apple.com/hu-hu/guide/safari/sfri11471/mac

 

Using Google Ads conversion tracking

 

1, The data controller uses the online advertising program Google Ads and uses Google's conversion tracking service within its framework. Google Conversion Tracking is an analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google")

2, When a user reaches a website through Google Ads, a cookie is placed on their computer, phone or tablet to track conversions. These cookies have a limited validity and do not contain any personal data, so the user cannot be identified. 

3, When the user browses certain pages of the website and the cookie has not expired, Google and the data controller can see that the User has clicked on the advertisement. 

4, Each Google Ads client receives a different cookie, so they cannot be tracked through Ads clients' websites. 

5, The information obtained through the use of conversion tracking cookies is used to provide conversion statistics to Ads' customers who opt for conversion tracking. Customers are then informed of the number of users who click on their ad and are referred to a page with a conversion tracking tag. However, they do not have access to information that would allow them to identify any user.

6, If you do not wish to participate in conversion tracking, you can opt-out by disabling the option to set cookies in your browser. You will then not be included in the conversion tracking statistics. 

7, Further information and Google's privacy statement can be found on the following page: https://policies.google.com/privacy

 

Using Google Analytics

 

1, This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site you have visited.

2, The information generated by the cookies on the website used by the User is usually transferred to a Google server in the USA and stored there. By activating the IP anonymisation on the website, Google will previously shorten the User's IP address within the Member States of the European Union or in other states party to the Agreement on the European Economic Area.

3, The full IP address will be transmitted to a Google server in the USA and shortened there only in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. 

4, The IP address transmitted by the User's browser within the framework of Google Analytics will not be merged with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also prevent Google from collecting and processing information about your use of this website (including your IP address) by means of cookies by downloading and installing the browser plug-in available at the following link. https://tools.google.com/dlpage/gaoptout?hl=hu

 

Newsletter, DM activity 

 

1, Act XLVIII of 2008 on the Basic Conditions and Certain Restrictions on Economic Advertising 6. §-the User may expressly consent in advance to being contacted by the Service Provider with advertising offers and other mailings at the contact details provided upon registration.

2, In addition, the Customer may, subject to the provisions of this notice, consent to the processing of personal data by the Service Provider necessary for the sending of advertising offers. 

3, The Service Provider shall not send unsolicited commercial messages and the User may unsubscribe from receiving such offers without any limitation and without giving any reason, free of charge. In this case, the Service Provider shall delete all personal data necessary for sending the advertising messages from its records and shall not contact the User with further advertising offers. The User may unsubscribe from advertising by clicking on the link in the message. 

4, The fact of data collection, the scope of the data processed and the the purpose of the processing:

 

Personal data

Purpose of data processing

Legal basis

Name, email address

Identification, enabling subscription to the newsletter

Consent of the data subject

 

Article 6(1)(a)

 

Act XLVIII of 2008 on the Basic Conditions and Certain Restrictions on Economic Advertising 6. § (5)

Date of subscription

Perform a technical operation

IP address at the time of subscription

Perform a technical operation

5, The stakeholders: All stakeholders who subscribe to the newsletter.

 

6, Data processing purpose: sending electronic messages (email, SMS, push messages) containing advertising to the data subject, providing information on current information, products, promotions, new features, other information, etc.

 

7, Processing of data Durationa, the time limit for the erasure of data: the processing lasts until the consent is withdrawn, i.e. until the unsubscription.

 

8, Identity of the potential controllers of the data, recipients of personal data: Personal data may be processed by the data controller and its sales and marketing staff, in compliance with the above principles.

 

9, Description of data subjects' rights in relation to data processing:

  • The data subject may request the controller to access, rectify, erase or restrict the processing of personal data relating to him or her, and to object to the processing of his or her personal data, and
  • the data subject has the right to data portability and the right to withdraw consent at any time.

10, The data subject may request access to, erasure, modification, restriction of processing, portability or objection to the processing of personal data in the following ways:

  • by post to 1158 Budapest, Neptun u. 108. fsz.
  • by e-mail to iroda@homehouse.hu 
  • by phone at +36309374220

11, The person concerned at any time, subscribe to the newsletter free of charge 

12, Please note that

  • the processing is based on your consent and the legitimate interest of the service provider based on. 
  • obliged provide personal data if you wish to receive newsletters from us. 
  • the failure to provide the data is due to with consequences we are unable to send you a newsletter. 
  • please note that you can withdraw your consent at any time by clicking on the unsubscribe button. 
  • withdrawal of consent does not affect the lawfulness of processing based on consent prior to withdrawal. 
Complaints handling

1, The fact of data collection, the scope of the data processed and the the purpose of the processing:

Personal data

Purpose of data processing

Legal basis

Surname and first name

Identification, contact

Article 6(1)(c) and Act CLV of 1997 on Consumer Protection No 17/A. § (7) paragraph

E-mail address

Contact

Phone number

Contact

2, Data processing Duration, deadline for deletion of data: copies of the record of the objection, the transcript and the reply to the objection will be kept for 3 years. 

3, The identity of the potential controllers of the data, the recipients of the personal data: Personal data may be processed by the controller and its authorised staff, in compliance with the above principles. 

4, Description of data subjects' rights in relation to data processing:

  • The data subject may request the controller to access, rectify, erase or restrict the processing of personal data relating to him or her, and
  • the data subject has the right to data portability and the right to withdraw consent at any time.

5, The data subject may request access to, deletion, modification or restriction of processing of personal data, or the portability of data in the following ways:

  • by post to 1158 Budapest, Neptun u. 108. fsz.
  • by e-mail to iroda@homehouse.hu 
  • by phone at +36309374220
Community sites

1, The fact of data collection, the scope of data processed: the name registered on Facebook-Meta, Twitter, Pinterest, Youtube, Instagram, etc., and the user's profile picture with arrow.

2, Data subjects: all data subjects who have registered on the social networking sites Facebook-Meta, Twitter, Pinterest, Youtube, Instagram, etc. and have "liked" or "liked" the social networking site(s) of the Service Provider or contacted the data controller, the Service Provider, through the social networking site. 

3, Purpose of the data collection: to share or "like", follow, like or promote certain content, services, promotions or services of the website or the website itself on social networking sites. 

4, Duration of data processing, time limit for deletion of data, identification of potential controllers and description of data subjects' rights in relation to data processing: the data subject can find out about the source of the data, the processing of the data and the method and legal basis of the transfer on the relevant Community site. The data are processed on the social networking sites, so the duration of the processing, the way in which the data are processed and the possibilities for deleting and modifying the data are governed by the rules of the social networking site concerned. 

5, Legal basis for processing: the data subject's voluntary consent to the processing of his or her personal data on social networking sites. 

Customer relations and other data management 

1, If the data controller has a question or a problem when using our services, the data subject may contact the data controller by the means indicated on the website (telephone, e-mail, social networking sites, etc.). 

2, The Data Controller will delete the received e-mails, messages, data provided by telephone, Meta, etc., together with the name and e-mail address of the interested party and other personal data voluntarily provided by the interested party, after a maximum of 2 years from the date of processing. 

3, We will provide information on data processing not listed in this notice at the time of collection. 

4, In the event of an exceptional request by a public authority or other bodies authorised by law, the Service Provider shall be obliged to provide information, disclose data, hand over data or make documents available. 

5, In these cases, the service provider shall disclose to the requesting party - provided that it specifies the exact purpose and scope of the data - personal data only to the extent and to the extent strictly necessary for the purpose of the request. 

Rights of data subjects

1, Right of access

You have the right to receive feedback from the controller as to whether or not your personal data are being processed and, if such processing is taking place, you have the right to access your personal data and the information listed in the Regulation.

2, The right to rectification

You have the right to have inaccurate personal data relating to you corrected by the controller without undue delay at your request. Taking into account the purposes of the processing. You have the right to request that incomplete personal data be completed, inter alia, by means of a supplementary declaration. 

3, Right to erasure

You have the right to have personal data concerning you deleted by the controller without undue delay at your request, and the controller is obliged to delete personal data concerning you without undue delay under certain conditions. 

4, The right to be forgotten

If the controller has disclosed the personal data and is required to delete it, it will take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform the controllers that process the data that you have requested the deletion of the links to or copies of the personal data in question. 

5, Right to restriction of processing

You have the right to have the controller restrict processing at your request if one of the following conditions is met:

  • You contest the accuracy of the personal data, in which case the restriction applies for the period of time that allows the controller to verify the accuracy of the personal data.
  • the processing is unlawful and you object to the deletion of the data and instead request the restriction of their use.
  • The controller no longer needs the personal data for the purposes of processing, but you require them for the establishment, exercise or defence of legal claims. 
  • you have objected to the processing; in this case, the restriction applies for the period until it is established whether the controller's legitimate grounds prevail over your legitimate grounds.

6, Right to data portability

You have the right to receive the personal data concerning you that you have provided to a controller in a structured, commonly used, machine-readable format and the right to transmit these data to another controller without hindrance from the controller to whom you have provided the personal data (.....)

7, Right to object

In the case of processing based on legitimate interests or public authority as a legal basis, you have the right to object to the processing of your personal data, including profiling based on these provisions, at any time on grounds relating to your particular situation.

8, Objection in case of direct acquisition

Where personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for those purposes. 

9, Automated decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which would have legal effects concerning you or similarly significantly affect you.

The preceding paragraph shall not apply in the case where the decision:

  • necessary for the conclusion or performance of a contract between you and the controller
  • is permitted by Union or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or
  • Based on your explicit consent. 
Deadline for action

The controller shall inform you of the action taken on such requests without undue delay and in any event within 1 month of receipt of the request. 

If necessary, this can be extended by 2 months. The controller will inform you of the extension of the time limit within 1 month of receipt of the request, stating the reasons for the delay.

If the controller fails to act on your request, it will inform you without delay and at the latest within one month of receipt of the request of the reasons for the failure to act, of the possibility to lodge a complaint with a supervisory authority and of your right to judicial remedy.

Security of data processing

The controller and the processor shall implement appropriate technical and organisational measures, taking into account the state of the art and the cost of implementation, the nature, scope, context and purposes of the processing and the varying degrees of probability and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of data security appropriate to the level of risk, including, where appropriate:

1, the pseudonymisation and encryption of personal data;

2, the continued confidentiality, integrity, availability and resilience of the systems and services used to process personal data;

3, in the event of a physical or technical incident, the ability to restore access to and availability of personal data in a timely manner;

4, a procedure for the regular testing, evaluation and assessment of the effectiveness of the technical and organisational measures taken to ensure the security of data processing.

5, The processed data must be stored in a way that does not allow unauthorised access. In the case of paper-based data carriers, by establishing physical storage and filing arrangements, and in the case of data in electronic form, by using a centralised access management system. 

6, The method of storing the data by computerised means must be chosen in such a way that they can be erased, also taking into account any different erasure deadline, at the end of the erasure deadline or if otherwise necessary. Erasure shall be irreversible. 

7, Paper-based data media must be destroyed by shredding or by using an external organisation specialised in shredding. In the case of electronic data media, physical destruction and, where necessary, prior secure and irretrievable deletion of the data shall be ensured in accordance with the rules on the disposal of electronic data media. 

8, The controller shall take the following specific data security measures:

In order to ensure the security of personal data processed on paper, the Service Provider applies the following measures (physical protection):

1, Store documents in a secure, lockable, dry place.

2, Where personal data processed on paper are digitised, the rules applicable to digitally stored documents apply.

3, The service provider's staff member performing data processing may leave the premises where data processing is taking place only by locking the data media entrusted to him or by locking the premises.

4, Personal data may be accessed only by authorised persons and not by third parties. 

IT security

1, Computers and mobile devices (other data carriers) used in the course of data processing are the property of the Service Provider. 

2, The computer system containing personal data used by the Service Provider is protected against viruses.

3, The Service Provider uses backups and archiving to ensure the security of digitally stored data.

4, Access to the central server machine is only allowed to authorised and designated persons.

5, Access to data on computers is only possible with a username and password. 

Informing the data subject about the personal data breach

If the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, the controller shall inform the data subject without undue delay. 

The information provided to the data subject shall clearly and prominently describe the nature of the personal data breach and provide the name and contact details of the data protection officer or other contact person who can provide further information; describe the likely consequences of the personal data breach; describe the measures taken or envisaged by the controller to remedy the personal data breach, including, where appropriate, measures to mitigate any adverse consequences of the personal data breach. 

The data subject need not be informed if any of the following conditions are met:

  • the controller has implemented appropriate technical and organisational protection measures and these measures are applied to the data affected by the personal data breach, in particular measures such as the use of encryption, which render the data unintelligible to persons not authorised to access the personal data;
  • the controller has taken additional measures following the personal data breach to ensure that the high risk to the rights and freedoms of the data subject is no longer likely to materialise;
  • in such cases, the data subjects must be informed by means of publicly disclosed information or a similar measure must be taken to ensure that the data subjects are informed in an equally effective manner.

If the controller has not yet notified the data subject of the personal data breach, the supervisory authority may, after having considered whether the personal data breach is likely to present a high risk, order the data subject to be informed. 

Reporting a data protection incident to the authority

The data protection incident shall be notified by the controller to the supervisory authority competent under Article 55 without undue delay and, if possible, no later than 72 hours after the data protection incident has come to its attention, unless the data protection incident is unlikely to pose a risk to the rights and freedoms of natural persons. If the notification is not made within 72 hours, it shall be accompanied by the reasons justifying the delay. 

Review in case of mandatory data processing

If the duration of the mandatory processing or the periodic review of its necessity is not specified by law, local government regulation or a binding legal act of the European Union, the controller shall review, at least every three years from the start of processing, whether the processing of personal data processed by the controller or by a processor acting on its behalf or under its instructions is necessary for the purposes of the processing.

The data controller shall document the circumstances and the results of this review, shall keep this documentation for ten years after the review and shall make it available to the National Authority for Data Protection and Freedom of Information (hereinafter referred to as "the Authority") upon request.

Complaint possibility

Complaints against possible infringements by the data controller can be lodged with the National Authority for Data Protection and Freedom of Information:

National Authority for Data Protection and Freedom of Information

1055 Budapest, Falk Miksa utca 9-11.

Address for correspondence: 1363 Budapest, Pf. 9.

Phone: +36-1-391-1400

Fax: +36-1-391-1410

E-mail: ugyfelszolgalat@naih.hu

You can see our references here:
REFERENCES

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CONTACT DETAILS

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FREQUENTLY ASKED QUESTIONS

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